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Smartphone FAQ

  1. Can I sign in to my existing maleflixxx.tv user account?
  2. Which smartphones is your system compatible with?
  3. What is the quickest way to find a movie, star, studio or category?
  4. Where is my current balance?
  5. How do I add more viewing credit to my account?
  6. Why do you keep taking me to the purchase page?
  7. Do I have to rent the full movie?
  8. Where are my current rentals and bookmarks?
  9. What do I do if there is an error message when I tap play on my Apple device?
  10. Why does nothing happen when I try to sign in or tap play on my Apple device or smartphone?
  11. My video is stuttering, jumpy, and buffering a lot. How do I fix this?
  12. Can I watch a rental I made on my smartphone on my computer?
  13. How do I sign out?
  14. How can I suggest a feature for your mobile site?
  15. These FAQs didn’t answer my question. How do I contact Customer Support?

2257 Compliance

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ALL MODELS ARE OVER 18 YEARS OF AGE

18 U.S.C. Section 2257 Record Keeping Requirements Compliance Statement

Records required pursuant to United States Code, Title 18, Section 2257 are kept by the Custodian of Records of each production studio.

The owners and operators of this Website are not the primary producer (as that term is defined in 18 USC section 2257) of any of the visual content contained in the Website.

All records required by 18 U.S.C. Section 2257 and associated Regulations with respect to this Web site are kept by the custodian of records at the office of the manufacturers.

All records required to be kept by Sureflix as defined in 18 U.S.C. Section 2257 and associated Regulations with respect to this Web site are kept by the custodian of records at the following location: E. Shanen, Sureflix Inc., 229 Yonge Street, Toronto ON, Canada M5H 1N9.

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